Business Phone Solutions for Care Homes

CFone’s cloud-based business phone solutions for care homes make communication effortless between staff, residents, and families. Designed for reliability and compliance, our VoIP systems ensure 24/7 connectivity at affordable, fixed prices.

Simplified VoIP Solutions for  Care Homes

With a cloud phone system, eliminate the hassles of day-to-day communication within your business. CFone offers cloud-based business phone systems tailored for care homes, designed for 24/7 reliability and seamless staff communication.

Why CFone is trusted by UK care homes

1. Emergency-ready communication

Our hosted VoIP phone system is reliable and enables quick, prompt responses. The staff can respond to emergencies promptly, ensuring the residents' safety.

2. Secure and Compliant Systems

The secure UK data centres and end-to-end encryption allow data protection. Sensitive information of residents and their communication is kept private.

3. Effective and Easy Call Routing

Enhance response times and minimise missed calls with seamless call routing. Direct calls to the appropriate individual or department promptly.

4. Cost-Effective and Scalable

Reduce monthly costs compared to traditional phone lines, with scalable plans that grow as your facility expands.

5. Simple Setup and Training

Our user-friendly cloud phone system can be set up without disruptions. It is easy to use for non-technical staff with the availability of training.

Key benefits of VoIP solutions for care homes

Improved Safety

Dependable communication solutions for emergencies and smooth coordination.

Better Family Connections

Residents, families, administration and staff can stay connected at all times.

Affordable Solutions

Effortless and high-quality calls at economical and straightforward prices.

24/7 Expert Support

24 Hour support to resolve your queries without any operational disruption.

VoIP Features that Transform Communication in Care Homes

HD Quality
Calls

Benefit from our high-quality, HD audio calls. Our cloud phone system, designed for care homes, guarantees clear conversations.

Choose a Phone Number

You can pick a number from any UK area code. With a local presence anywhere, expand your clientele through a trusted platform.

Well-Built Handsets

Choose the handset that meets your requirements. We have a wide range of handsets, including the advanced Yealink models.

Conference Calling

Seamlessly connect the residents with their families through conference calling. It helps everyone keep in touch without hassle.

Professional Voicemail

Our phone system features voicemail boxes that can be set up for individuals or teams. You can easily access them through email.

Personalised Hold Music

Manage music or messages for your clients on hold. This is perfect for sharing care home updates or important announcements.

Advanced Call Handling

Easily direct calls using special call routing and automated menu features. This ensures every call reaches the right person.

Call Recording Abilities

Our VoIP features include call recording for training, quality checks and auditing purposes. They can be downloaded anytime.

Softphone Compatible

You can make and receive calls at your PC or laptop, using softphone apps. It helps you save on headsets and ensures efficiency.

Our VoIP Phones Plans for Care Homes

CFone’s cost-effective and affordable VoIP solutions are perfect for your communication needs, whether you’re running a small-scale care home or handling multiple branches.

Start Up

£ 8 user per /month
  • 100 free minutes to UK landlines and mobiles
  • Free phone number
  • All system features included
  • Up to 10 users

Corporate Cost Saving

£ 30 user per /month
  • 1000 free minutes to UK landlines, mobiles & international numbers
  • Free phone number
  • All system features included
  • 3 months of call recording
  • Up to 150 users
  • Dedicated account manager

Expanding Enterprise

£ 17 user per /month
  • 500 free minutes to UK landlines and mobiles
  • Free phone number
  • All system features included
  • 3 months of call recording
  • Up to 30 users

The VoIP Set-up Procedure for Care Homes

1.

We decide on a date to install phones, train staff and port your phone numbers.

2.

Next, we configure your VoIP telephone system to ensure it works correctly.

3.

Your phones are delivered alongside the provision of training to staff members.

4.

Your care home’s phone numbers are now redirected to the new call management system.

5.

Ultimately, we migrate your numbers to the cloud and activate the VoIP system.

Reimagine Your Care Home’s Communication with CFone

Streamline interactions between staff, residents and loved ones using CFone’s premium broadband and VoIP solutions – designed for smooth communication and better resident care.

Trusted & Certified

5-Star Rated & Yealink Certified

Choosing CFone Communications as your VoIP provider will ensure that your transport or taxi company is with a 5-star rated VoIP that is Yealink certified.

How Can We Assist You?

Tell us your query, and we’ll make sure the right team member reaches out to assist you quickly.

Got Any Questions? We’re Here to 
Answer

Take a look at the questions care homes frequently ask before switching to CFone’s VoIP solution.

Is VoIP reliable enough in an environment with critical care needs?

Of course. Our cloud-based VoIP offers over 99.99% uptime, ensuring smooth and reliable communication, even during emergencies or critical situations.

Your calls and personal data are protected through end-to-end encryption. They are stored in safe data centres, keeping all your critical information private. This enables you to remain compliant with regulatory standards.

Yes. Our VoIP for care homes is scalable. Upon facility expansion or the opening of new sites, you can simply add extensions, new lines or new locations without the need for any significant infrastructural changes.

A hosted VoIP phone system is cost-effective and budget-friendly solution. It eliminates the expenses of line rentals and reduces call charges. CFone’s VoIP solutions are designed to be economical for care facilities of all sizes.